This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from houseofsingh.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. This automatically collected information is referred to as “Device Information.”

We collect Device Information using the following technologies:

• Cookies: Data files placed on your device or computer, often including an anonymous unique identifier.

• Log files: Track actions on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.

• Web beacons, tags, and pixels: Electronic files that record information about how you browse the Site.

​

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information, including your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. This information is referred to as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use Order Information to:

​

• Process and fulfill orders (including payment processing, shipping, and providing invoices and order confirmations).

• Communicate with you regarding your orders or inquiries.

• Screen for potential risk or fraud.

• Provide you with promotional information, when aligned with the preferences you have shared.

​

We use Device Information to:

 

• Screen for potential risk and fraud (e.g., by identifying your IP address).

• Improve and optimize our Site (e.g., by analyzing how customers interact with the Site and evaluating marketing campaign performance).

• Deliver content, including advertisements relevant to your interests, using first-party cookies and web beacons.

• Opting Out:
You can opt out of certain tracking technologies by blocking, deleting, or disabling cookies in your browser or device settings.

​

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to support the services we provide, such as:

• Service Providers: We use platforms like WooCommerce to power our online store and Google Analytics to understand site usage.

• Interest-Based Advertising: We may use tools like Facebook Ads or Google Ads to serve targeted advertisements.

​

You can opt out of some interest-based advertising through:

​

• Google Ads Settings

• Facebook Ad Preferences

​

We may also disclose your Personal Information:

​

To comply with applicable laws, regulations, subpoenas, or lawful requests.

• To protect our legal rights or prevent fraud.

• ​

USER-GENERATED CONTENT

If you post content on the Site, such as reviews, your name and content may be visible to other users. We are not responsible for how other users interact with or use this information.

 

BEHAVIORAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you.
You can unsubscribe from email communications by using the unsubscribe link in the email footer. Please note that transactional emails related to your orders or updates to our Terms or Privacy

 

Policy are mandatory and cannot be unsubscribed from.

DO NOT TRACK

We honor "Do Not Track" (DNT) signals and do not collect or use data in a way that contradicts these preferences.

DATA RETENTION

We retain your Order Information for as long as necessary to provide services to you and comply with legal obligations. You may request deletion of your data by contacting us.

 

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in practices, operational needs, or legal requirements. The latest version will always be available on our Site.

 

YOUR RIGHTS

If you are a resident of Canada, you have the right to:

• Access the Personal Information we hold about you.

• Request corrections to any inaccuracies in your Personal Information.

• Withdraw consent to certain data collection practices.
   

To exercise these rights, contact us using the details below.

CONTACT US
For more information about our privacy practices or if you have questions, compliments, or complaints, contact us by email: hello@houseofsingh.com.